Bridal Glamour
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Acrylic Ice
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  >>> Do you accept returns?

We do not accept returns for Change Of Mind.

We only accept returns for faulty items. You must notify us within 5 days of receiving the item.
Upon return of the item, we will either send you a replacement, or offer a refund if we no longer have the item in stock.

Other exceptions (strictly within 30 days of order date only):
If (at our discretion), we accept returns for other reasons, there will be a 10% administration fee which we will use to cover various costs which include (but not limited to): processing, transaction fees / paypal fees.

The item MUST be un-used and still in original packaging.

The cancellation fee is 10% of the Order Total (excluding postage).

Depending on your payment type, refund will be made via the following methods:

  • Paypal - we will refund back into your paypal account.
  • Credit Card - we will refund back into your Bank Account (via NetBank).
You will receive an email confirmation once the refund has been sent.

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